Where is my order?

You will receive notification once your order has been shipped. Please allow 3 to 5 working days for delivery from the date your order is shipped.


How long will it take to receive my order?

Most of our boxes will be sent within 2 to 3 weeks. If there is a delay on your order, we will aim to keep you updated.


Can I customise my order?

If you are looking for something in particular or wish to customise your own box, please contact one of our gift specialists to see if we can help.


Can I send a gift directly to the recipient?

Of course you can, you will receive the order confirmation, we can also include a small gift card with a message within the box, if you supply the details at the time of checkout.